FAQ

Before sending us a message, please check out the FAQ below in case we have listed the answer to your question!

 

Do you ship worldwide?

Simple answer - yes! We can send all parts listed on our shop anywhere in the world. While we can send anything from coilovers to wheels to all countries via speedy air freight, larger aero parts (body kits etc.) might need to be sent by sea freight.

 

How long will my order take to arrive?

This depends on the items that you are ordering, and we try to put as much information as possible with regards to lead times in our product descriptions.

Some products (such as body kits and bumpers) are made-to-order, whereas more popular products (such as interior parts and LED lights) are held in stock and are available for immediate dispatch.

The shipping time also depends on the country that you are located in. Our Courier Shipping option is the fastest shipping method that we can offer, while orders sent via Royal Mail shipping will generally take longer to arrive.

 

Do I need to pay import duties & taxes?

If your order is being delivered within the UK, you will not be liable for any import duties and taxes as these are already included within the prices displayed when placing your order. 

Brexit update for EU customers - some items might be liable for import duty, tariffs or taxes once they arrive from JimnyStyle at your EU shipping address. However, this does not apply to all items, for example, products manufactured in the EU or UK. Where possible, we will notify you if a particular product is manufactured in the EU or UK. All local taxes and import duties are subject to the shipping company and local authority's discretion and STREET TRACK LIFE LTD is not liable for any charges incurred. 

If your order is being delivered to USA/Canada/Australia/New Zealand or another country outside of the EU, you might be required to pay local taxes and import duties. This is common practice and the amount owed is calculated in accordance with the value of your goods. All local taxes and import duties are subject to the shipping company and local authority's discretion and STREET TRACK LIFE LTD is not liable for any charges incurred.

If you refuse to pay the local taxes and import duties that are requested from you, your order will be returned to us automatically and your order will be refunded minus the original shipping fee that you paid and any additional charges incurred when the shipment is returned to us (including, but not limited to, return shipping fees, courier handling fees etc.). 

If the shipping company is unable to deliver your order and is unable to make contact with the recipient, your order will usually be returned to us. In the event of this occurring, your order will be refunded minus the original shipping fee that you paid, or you will be requested to cover the cost of re-shipping the order to you.